Patients

Eligibility

The eligibility guidelines for We Care Jacksonville are as follows:

Service Options

We Care refers patients to medical specialists that will see them for care at no charge.

Primary healthcare clinics refer patients to We Care for specialty services, such as:

  • Diagnostic tests
  • Procedures
  • Specialist consultation
  • Surgery
  • Cancer evaluation and treatment
  • Treatments and rehabilitation services

Preparing for your First Appointment

What do you need to take to your first appointment?

Please bring the following documents with you to your appointment:

  • Valid government-issued ID
  • Copy of pay stubs for the past four weeks
  • Letter of support from a shelter or significant other, if you are unemployed

Sovereign Immunity Notice

The healthcare providers who treat We Care patients are granted Sovereign Immunity through the State of Florida. Prior to receiving any treatment from a We Care volunteer, you will be required to sign a form that acknowledges your understanding of how this affects your rights as a patient. If you have any questions about Sovereign Immunity as it pertains to your care, please consult your Case Manager.

Chronic Disease Awareness

According to the Centers for Disease Control, chronic diseases are among the most common, costly, and preventable of all health problems. Diseases and conditions such as heart disease, stroke, cancer, diabetes, obesity and arthritis require active monitoring. We Care can help you manage your treatment. Be sure to tell your healthcare provider about any known chronic diseases or conditions that you are currently managing, as well as any conditions for which you have a hereditary risk.

Additional Resources

Beaches Health and Wellness Project

The Beaches Project is a collaboration between Baptist Beaches Hospital, The Beaches Emergency Assistance Ministry (BEAM), I.M. Sulzbacher Beaches, Mission House and We Care Jacksonville. The purpose of this collaboration is to have a We Care RN/Case Manager review and manage uninsured, high utilizers of the emergency room and hospital in order to facilitate their care and arrange for their needs upon discharge. The patient will be referred to one of the free area clinics, either Sulzbacher or Mission House so that the patient will have a medical home for primary care. BEAM will be available for the patient to access emergency funds, food, help with transportation, or other emergency needs. The We Care RN/Case Manager will continue to see the patient following discharge in order to manage compliance with medicine and for help in keeping follow-up appointments. If needed, We Care will refer the patient to a medical specialist.

Another aspect of the Beaches Project includes a second We Care RN/Case Manager who will see patients with chronic illnesses such as heart disease and diabetes, among others. The role of this RN/Case Manager is to educate the patient in diet, exercise, and if necessary, wound care as well as other tasks as needed. These patients, too, will be followed by the free clinics. If needed, We Care will refer the patient to a medical specialist.

Clinics

  • City Rescue Mission

    426 South McDuff Avenue

    Jacksonville, FL 32254

    tel (904) 387-4357

    www.crmjax.org

    For mission program participants only.

  • I.M. Sulzbacher Health Center

    611 East Adams Street

    Jacksonville, FL 32202

    tel (904) 394-8069

    www.sulzbachercenter.org

    Call to make an appointment.

  • I.M. Sulzbacher Beaches Community Healthcare Clinic

    850 6th Avenue South, Suite 500

    Jacksonville Beach, FL 32250

    tel (904) 224-3550

    www.sulzbachercenter.org/our-programs/beaches-community-healthcare

    Call to make an appointment.

  • Legacy of Care Health Center, Inc.

    7307 North Main Street

    Jacksonville, FL 32208

    tel (904) 745-9333

    www.legacyofcare.net

    (Philipino/English) Second Saturday of every month, 9 a.m. to 1 p.m. Call to make an appointment.

  • Mission House Medical Clinic

    800 Shetter Avenue

    Jacksonville Beach, FL 32250

    tel (904) 241-6767

    www.missionhousejax.org

    Call Monday - Friday 1pm to 3pm to make an appointment

  • Muslin American Social Services Clinic

    2251 St. Johns Bluff Road, South

    Jacksonville, FL 32246

    tel (904) 419-8006

    www.massclinic.org

    Call to make an appointment.

  • St. Vincent's Mobile Health Outreach Ministry

    2591 Oak Street

    Jacksonville, FL 32204

    tel (904) 308-7809

    www.jaxhealth.com/about-us/outreach-ministries/mobile-health-outreach-ministry/

    Call to make an appointment.

  • Trinity Rescue Mission

    622 West Union Street

    Jacksonville, FL 32202

    tel (904) 355-1205

    www.trinityrescue.org

    For program participants only.

  • Community Health Outreach

    5126 Timuquana Road

    Jacksonville, FL 32210

    tel (904) 573-1333

    westjaxoutreach.org

    Pick up New Patient packet from premises.

  • Volunteers in Medicine

    41 East Duval Street

    Jacksonville, FL 32202

    tel (904) 399-2766

    vim-jax.org

    Call to make an appointment.